Xkhiry Hair Collection
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Xkhiry Hair Collection

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Store Policy

All Shipments will be sent with priority shipping for fastest service. All shipments must be signed for. Someone must be present, to sign for package. If package is not signed for, you may be left a notice with pickup or redelivery options. Customer is fully responsible for tracking their package.

Shipping

Additional Information

ALL Shipping & Order Processing Takes Place During Business Hours (M-F 9am-5pm). We Do Not Operate On Weekends.

DUE TO HIGH VOLUME ORDERS & NEW YEAR WE HAVE BEEN EXPERIENCING SOME SHIPPING DELAYS. 


Processing Time:

Processing Time 2-14 Business Days 

We Have Two-Fourteen Business Days To Process Your Order. Orders Usually Process Within First Five Business Days. 


Shipping Time: 

Shipping Time 2-4 Business Days 

After Your Order Has Been Processed, You Will Receive Shipping Information. Shipping Info Is Sent Via Email. It Is Your Responsibility To Track Your Package.

We Do Ship Internationally, Fees Apply.

Custom Orders: Allow 3-14 Business Days For Processing & Completion. 



WE ARE NOT RESPONSIBLE FOR DELAYS IN OVERNIGHT SHIPPING! Contact USPS Customer Service If You Are Experiencing Any Delays. Purchase Overnight Shipping At Your Own Discretion! 

WE ARE NOT RESPONSIBLE FOR LOST OR STOLEN GOODS! IT IS YOUR RESPONSIBILITY To  Retrieve Your Shipped Packages From Your Local Post Office If You Missed Your Delivery Attempts! Failure To Track or Pick up packages is solely the buyers responsibility! WE ARE NOT RESPONSIBLE








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Returns/Exchanges

ALL SALES FINAL

As per our shop policy, and due to the nature of the product we sell, we do not offer refunds or exchanges. Because our products are as-is, we ensure that we provide sufficient information, and blog posts to provide the highest level of confidence to our customers before they purchase. Please correspond via email: theweaveplugx@gmail.com if you have any questions or concerns that haven't been answered. Allow 12-48 hour response time.

We Do Not Issue Refunds/Exchanges. All Sales Are Final

Because we strive on processing and shipping items out as soon as possible, orders cannot be altered once payment is complete.

We Are Not Held Responsible For Customer Providing Wrong Shipping information, Customer Is Fully Responsible For Submission Of Wrong Information.

Customer Is Responsible For Knowing Wig Size

No Refund/Exchanges For Ordering Wrong Cap Size. All Sales Are Final


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